Return & Exchange Policy

At Deal Dukan, customer satisfaction is our priority.

1. Return Eligibility

You may request a return if:

• The item is damaged or defective.
• You received the wrong product.
• The item is unused, unwashed, and in original packaging.
• The return request is made within 7 days of delivery.

2. Non-Returnable Items

• Used or washed items
• Items without original packaging
• Personal care & skincare products (for hygiene reasons)
• Sale/discounted items (unless damaged)

3. Exchange Policy

We offer exchanges for:

• Size issues (subject to availability)
• Defective or incorrect products

4. Refund Process

• NO REFUND OR EXCHANGE ON SALE ITEM’S AND ITEM’S MADE TO ORDER OR CUSTOMIZED. 

To request a return or exchange, contact us at:
📧 dealdukan4@gmail.com
📱 03122531517